Terms and Conditions for Lonchemin
Effective Date: 11/12/2023
1. Introduction
Welcome to Lonchemin (https://lonchemin.com). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products through our online store. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.
2. Company Information
Lonchemin
231 rue Saint-Honoré, 75001 Paris, France
Company Registration Number: 893974550 (Registered in Paris)
Email: contact@lonchemin.com
3. Eligibility
To use our website and make purchases, you must be at least 18 years old or have the legal capacity to enter into a binding contract in your jurisdiction. By placing an order, you represent that you meet this eligibility requirement.
4. Products and Orders
4.1. Product Information
We strive to provide accurate descriptions, images, and pricing for all products listed on our website. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free. If a product offered by Lonchemin is not as described, your sole remedy is to return it in unused condition.
4.2. Orders
All orders placed through our website are subject to acceptance by Lonchemin. We reserve the right to refuse or cancel any order for any reason, including but not limited to the availability of the product, errors in product or pricing information, or issues identified by our fraud prevention team.
4.3. Order Confirmation
Once you place an order, you will receive an email confirmation. This email only confirms that we have received your order; it does not constitute acceptance of your order or confirmation of a sale. A contract between you and Lonchemin is formed when we send you a shipping confirmation email.
5. Pricing and Payment
5.1. Pricing
All prices listed on our website are in Euros (€) and include applicable VAT. Shipping costs, taxes, and duties (if applicable) will be added at checkout and are the responsibility of the customer. We reserve the right to change prices at any time without prior notice.
5.2. Payment
We accept various payment methods as listed on our website. Payment must be received in full before your order is shipped. By providing your payment information, you represent and warrant that you are authorized to use the payment method you have provided.
6. Shipping and Delivery
6.1. Shipping
We offer shipping through our authorized carrier, UPS. Shipping costs and delivery times vary depending on the destination and shipping method selected at checkout. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
6.2. Delivery
We deliver to the regions specified on our website. Please note that delivery times are estimates and are not guaranteed. Lonchemin is not responsible for delays caused by the shipping carrier or customs clearance.
6.3. International Shipping
For international orders, customs duties, taxes, and fees are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information.
7. Returns and Refunds
Please refer to our Return & Refund Policy for detailed information on returns, exchanges, and refunds.
8. Intellectual Property
All content on the Lonchemin website, including but not limited to text, graphics, logos, images, and software, is the property of Lonchemin or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works of any content on our website without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Lonchemin shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, our website or any products purchased through our website. This limitation of liability applies to all claims, whether based on warranty, contract, tort, or any other legal theory.
10. Indemnification
You agree to indemnify, defend, and hold harmless Lonchemin, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of our website, your violation of these Terms, or your violation of any rights of another.
11. Governing Law and Jurisdiction
These Terms and any disputes arising out of or related to them or your use of our website shall be governed by and construed in accordance with the laws of France. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Paris, France.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Lonchemin
231 rue Saint-Honoré, 75001 Paris, France
Email: contact@lonchemin.com